Frequently Asked Questions

About Root

• Who is Root for?

  Root is for mothers at any stage of motherhood. It adapts to where you are in life, your routines, your capacity, and the support you have around you.

• How is Root different from ChatGPT?

  ChatGPT is a general-purpose AI tool. Root is specifically designed to support mothers with everyday health and behaviour change. It learns about your circumstances and helps turn what you know into small, realistic actions.

• How long do I use Root for?

  There is no program to complete or fixed end date. Root is designed as ongoing support that can adapt as your life changes.

• Is Root backed by research?

  Root is being developed using evidence-informed behaviour change principles. We are currently designing an outcome study and will not make claims about Root’s effectiveness until we have evidence to support them.

Your information

• Is my information safe?

  Root stores your information in Canada, using Google Firebase. Information you provide may also be processed by Anthropic, the AI provider used by Root, and that processing may occur outside Canada. You can request access to, correction of, or deletion of your information at any time.

  See our privacy notice for more details.

• Is my information ever sold?

  No. Root does not sell your personal information or use it for advertising. Your information is used to provide and improve your Root experience.

Using Root

• Does Root cost anything?

  Root is currently free during the pilot.

• How much time does Root take?

  Getting started takes about 5 minutes, followed by approximately 3 minutes a day.

• Do I need to download an app?

  No. Root works in your browser. You can also add it to your phone’s home screen for easy access.

• What if I miss a day?

  Nothing. There are no streaks, scores, or penalties. Just come back when you’re ready.

• How do I stop using Root?

  You can stop at any time. To delete your information, email paige@healthywithroot.com.

Root is designed to support healthy habits. It does not promise specific health outcomes and is not a substitute for medical care.